Public Feedback & Involvement, Tools & Strategies...
Develop an OpenEducation Social Strategy
Disruptive Technologies: A Holistic, Pragmatic Approach
New technologies are emerging at a faster pace than Agencies can swallow. The rate of obsolescence outpaces the pace of change.
Despite the new technology flood, Agencies lack a strategy to on-board these disruptions. As a result, they often react, flounder, or simply ignore them.
We can solve these problems in four major areas of practice:
Leadership and Management: How must leaders change with new technologies? How will this transform Agencies from the inside out?
Customer Strategy: How is the public behaving differently online? How can I reach them where they are?
Enterprise Strategy: Internal systems are connecting with external - How will I keep up with the dizzying pace? Employees are adopting collaboration and social tools without my control - How should I manage?
Innovation and Design: Experimenting on the general public is a bad idea, so how can I learn in a safe place? What vendors and providers should I lean on?
Here is a great slideshare webinar to get you started:
http://www.slideshare.net/charleneli/developing-a-social-strategy-webinar